We stand behind the quality of all of our products. You may return any item in its original condition and packaging within 30 days for any reason. We will gladly issue a credit covering the value of your returned item, less shipping and handling charges. A 35% restocking fee may be applied if the return is made after 30 days or not in the original packaging. Staffent USA® reserves the right to refuse merchandise returned in a damaged, incomplete, or obviously used condition.
Return your item to:Returns
11450 US Hwy 380, Suite 130-290
Cross Roads, TX 76227-8243
Please reference your order number with the return. Should the item be defective in any way, please Contact Us for a return authorization. Returns can only be made with an authorization number, or Items will be returned to sender.
Customer satisfaction and safety are always our number one goal. We accept Visa, MasterCard, American Express or Discover credit cards. We promise we will never share your credit card number with any third party. All orders are processed through our secure server, using the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. Your credit card number is encrypted when you place your order to provide maximum security. All information you provide is kept in strict confidence. Staffent will not share or sell your information to anyone.